Your Privacy Matters at dbtjl

dbtjl collects personal data that is necessary to provide you with a safe, compliant, and functional online casino and sports betting experience. We collect information in three principal ways: directly from you when you register or interact with the platform, automatically through your use of the site, and from trusted third-party service providers involved in payment processing and identity verification.

Information you provide directly:

• Registration data: Full legal name, date of birth, email address, and the mobile phone number associated with your BDT payment method (bKash, Nagad, Rocket, or Upay).
• Identity verification (KYC) documents: Copies of your National Identity Card (NID), passport, or other government-issued photo ID submitted during account verification.
• Financial data: Your registered mobile banking account numbers (bKash/Nagad/Rocket/Upay) and card details (Visa/Mastercard) used for deposits and withdrawals. Full card numbers are never stored by dbtjl — they are processed by our payment partners directly.
• Communications: Messages, support chat transcripts, and email correspondence between you and the dbtjl support team.
• Responsible gaming preferences: Deposit limits, session time limits, cooling-off periods, and self-exclusion requests submitted through the platform.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, games played, betting history, session duration, click patterns, and navigation paths within the platform.
• Transaction logs: A complete record of all deposits, withdrawals, wagers, winnings, and bonus transactions associated with your account.
• Cookies and similar technologies: Session identifiers, authentication tokens, preference cookies, and analytics tracking data. See the Cookies section below for full details.

The following table summarises the principal categories of data collected and the lawful basis under which each category is processed:

dbtjl uses the personal data we collect solely for legitimate purposes that are directly connected to operating a safe and reliable online casino and sports betting platform for players in Bangladesh. We do not use your data for any purpose that is incompatible with the purposes listed below, and we do not engage in automated decision-making that produces legal effects on individual players without human oversight.

The primary purposes for which we process your personal data are:

• Account creation and management: To register your dbtjl account, verify your identity, maintain your account balance, and provide access to all platform features.
• Payment processing: To facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate transaction records for your account.
• Legal compliance and fraud prevention: To meet our anti-money laundering (AML) obligations, verify player ages (18+ requirement), detect and prevent fraudulent activity, and respond to requests from competent legal authorities where required by law.
• Customer support: To respond to your queries, investigate complaints, and resolve disputes through our 24/7 live chat and email support channels.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling, enforce deposit limits and self-exclusion requests, and send responsible gaming communications where appropriate.
• Platform improvement: To analyse aggregated usage data, diagnose technical issues, and improve the performance, security, and content of the dbtjl platform.
• Marketing communications (with consent only): To send you promotional offers, bonus notifications, and seasonal promotions — for example, Eid offers, BPL season bonuses, or Pohela Boishakh promotions — where you have opted in to receive such communications. You may withdraw consent at any time.

dbtjl does not sell your personal data to any third party. We share personal data only where it is strictly necessary to deliver the services you have requested, to comply with our legal obligations, or to protect the integrity of the platform. All third parties with whom we share data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for their own independent purposes.

The categories of third party with whom dbtjl may share your personal data include:

• Payment service providers: bKash, Nagad, Rocket, Upay, and card processing partners (Visa/Mastercard networks) receive the minimum data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and regulatory frameworks.
• Identity verification services: Where dbtjl uses a third-party KYC provider to verify your National Identity Card (NID) or other documentation, your identity data is shared with that provider for the sole purpose of completing the verification check.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and session token to launch and log game sessions. They do not receive your full name, NID, or payment details.
• Fraud prevention and security services: We may share technical data (IP address, device fingerprint, session metadata) with specialist fraud detection tools to protect the platform and its players from malicious activity.
• Legal and regulatory authorities: dbtjl will disclose personal data to law enforcement, courts, or other competent authorities where we are legally required to do so, or where we believe disclosure is necessary to prevent serious harm.
• Professional advisers: Lawyers, auditors, and consultants engaged by dbtjl may access personal data on a strictly confidential, need-to-know basis in connection with their professional services.

dbtjl uses cookies and similar browser-based tracking technologies to operate the platform effectively, maintain your logged-in session, remember your preferences, and measure how players interact with different areas of the site. Cookies are small text files stored on your device by your browser when you visit dbtjl.net.

The types of cookies used on dbtjl are as follows:

• Strictly necessary cookies: These cookies are essential to the functioning of the platform. They maintain your authenticated session, preserve your account state between pages, and enable core security features. These cookies cannot be disabled without disrupting your ability to use dbtjl.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and recently viewed game categories — so that your experience is consistent across sessions.
• Analytics cookies: We use aggregated, anonymised analytics data to understand how players navigate the platform, which pages attract the most engagement, and where technical errors occur. This data is used solely to improve the platform and is not linked to any individual player profile.
• Security cookies: dbtjl uses cookies to detect unusual login behaviour, flag suspicious device changes, and protect accounts from unauthorised access. These are part of our platform security infrastructure and run continuously during active sessions.

You can manage or disable cookies at any time through your browser settings. Most modern browsers allow you to block cookies entirely, delete existing cookies, or receive a notification before a cookie is stored. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your dbtjl account and will limit the functionality available to you on the platform.

dbtjl retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply to the main categories of personal data we hold:

When your personal data is no longer required for any of the purposes listed above, dbtjl will securely delete or anonymise it so that it can no longer be associated with you as an individual. Where anonymisation is not technically feasible, data will be archived with strict access controls and will not be used for any operational purpose.

All personal data stored by dbtjl is held on servers located in secure data centres. Data at rest is protected with industry-standard encryption, and access to production data stores is limited to a small number of authorised personnel on a strict need-to-know basis.

dbtjl takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction.

Our key security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser and dbtjl servers is encrypted using industry-standard TLS protocols. This applies to all login sessions, deposit and withdrawal flows, and account management pages.
• Password security: Player passwords are stored using one-way cryptographic hashing with salting. dbtjl never stores passwords in plain text and never transmits them over unencrypted channels.
• Access control: Internal access to personal data is restricted on a role-based, least-privilege basis. Only those members of the dbtjl team who require access to specific data categories to perform their job functions are granted that access.
• Regular security assessments: dbtjl conducts periodic internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in the platform infrastructure.
• Fraud monitoring: Automated systems monitor account activity in real time for signs of unauthorised access, unusual transaction patterns, and other indicators of fraudulent or abusive behaviour.
• Incident response: In the event of a personal data breach that poses a risk to affected individuals, dbtjl has a documented incident response procedure that includes notifying affected players without undue delay.

As a player on dbtjl, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team via 24/7 live chat or by emailing [email protected]. We will respond to all verified requests within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data that dbtjl holds about you, including a summary of how that data is being used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information (such as your email address or contact number) directly through your account settings.
• Right to erasure: You may request that dbtjl delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been processed unlawfully. Please note that dbtjl may be required to retain certain data for legal and regulatory compliance reasons even after an erasure request is received.
• Right to restrict processing: In certain circumstances — for example, where you contest the accuracy of your data or object to its processing — you may request that dbtjl restrict how your data is used while the matter is under review.
• Right to data portability: Where processing is based on your consent or on contract performance, you have the right to request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing carried out on the basis of dbtjl's legitimate interests, though we may be able to demonstrate that our legitimate grounds override your interests in certain cases.
• Right to withdraw consent: Where dbtjl processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

dbtjl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the services we offer. When material changes are made, we will notify registered players by posting a prominent notice on the platform and, where appropriate, by sending a notification to the email address associated with your account prior to the changes taking effect.

The effective date at the top of this policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how dbtjl is protecting your personal data. Your continued use of the platform following the publication of any updated version of this policy constitutes your acceptance of the changes.

If you have any questions about this Privacy Policy, about the personal data dbtjl holds about you, or about how to exercise your privacy rights, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 in English via the dbtjl platform
• Hours: Bangladesh Standard Time (BST, UTC+6)